Remote support, management and and monitoring
School information technology systems have to operate continuously and seamlessly to support the operation of your educational establishment. Without constant management and monitoring, teachers and students are more likely to experience problems.
A managed patching schedule for updating and upgrading IT devices will maintain system integrity and security, and proactive system monitoring will prevent problems occurring before students and staff are impacted.
When it comes to technical support, direct access to engineers, who log, manage, and resolve IT problems quickly and efficiently, is crucial. Our well resourced IT service desk provides quality technical support, during and outside normal school hours.
The Educa IT managed service desk is ideal for any primary or junior school.
IT support
services 24/7
Guaranteed
service levels
Proactive
system monitoring
Managed
patching program
Tiered service
Essentials, Pro
Dedicated
account manager
Service Desk
5000+ devices supported
Guaranteed service level agreements
Rapid response times
Proactive monitoring
Assigned account manager
Our Managed Services
A complete solution for digital transformation in education
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SotaSUPPORT
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SotaCLOUD
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SotaPROTECT
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SotaCONNECT
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SotaVOICE