Service Desk

5000+ devices supported
Guaranteed service level agreements
Rapid response times
Proactive monitoring
Assigned account manager

Cyber Attacks

Denial of Service Attack (DoS)

Makes a website or system inaccessible to its intended users

Hacking

Gaining unauthorised access to data in a system or computer

Malware

Malicious software designed to infiltrate and damage

Phishing

Deceitful techniques to gain access to accounts

Ransomware

Software designed to block access until a sum of money is paid

Spoofing

Deceiving users or systems by pretending to be someone familiar

Spamming

The sending of unsolicited messages to a large audience

Our Approach

Discovery

Listen and understand your requirements

Requirements

Operations & Budgetary requirements

Design

Consult and present solutions & services options

Proof of Concept

Working example of design

Implementation

Deploy solutions & services

Testing & Training

Final testing and deskside user training

What Is The Cloud?

Mobile App Services
Hosted Servers
Peer to Peer Networks
Cloud Computing
Software
Colocation
Datacentre

Onboarding

  • Sales Engagement
  • Introductory Meeting with IT Sales Consultant
  • Technical Checks & Review
  • Services & Solutions Options Presented
  • Proposed Services
  • IT Proposal Submitted/Approved
  • Contracts Agreed
  • On-boarding Date Confirmed
  • Information Request & Assessment
  • Incumbent Engagement & Information Request
  • Remote & Onsite Survey
  • Risk Assessmet & Backup Checks
  • Technical & Documentation
  • Monitoring and Backup Agents Deployed
  • Infrastructure & Configurations Added to Knowledge Base
  • Annual Health Assessments & Service Reviews

VoIP

Control Costs

Reduce the costs of your telephone system with discounted call rates and cost effective equipment.

Bespoke Solutions

We take the time to design a solution to allow for your current and future requirements.

Technical Support

24/7 service desk is on hand to provide remote assistance when needed.

Unified Communications

Equipping your users with an array of communication tools to improve productivity.

Scalable Solutions

VoIP configurations are scalable allowing for growth and company agility.

Security

Our datacentres provide the highest level of physical and virtual security, ISO27001 accredited.