Service Desk
5000+ devices supported
Guaranteed service level agreements
Rapid response times
Proactive monitoring
Assigned account manager
Cyber Attacks
Denial of Service Attack (DoS)
Makes a website or system inaccessible to its intended users
Hacking
Gaining unauthorised access to data in a system or computer
Malware
Malicious software designed to infiltrate and damage
Phishing
Deceitful techniques to gain access to accounts
Ransomware
Software designed to block access until a sum of money is paid
Spoofing
Deceiving users or systems by pretending to be someone familiar
Spamming
The sending of unsolicited messages to a large audience
Our Approach
Discovery
Listen and understand your requirements
Requirements
Operations & Budgetary requirements
Design
Consult and present solutions & services options
Proof of Concept
Working example of design
Implementation
Deploy solutions & services
Testing & Training
Final testing and deskside user training
What Is The Cloud?
Mobile App Services
Hosted Servers
Peer to Peer Networks
Cloud Computing
Software
Colocation
Datacentre
Onboarding
Sales Engagement
- Introductory Meeting with IT Sales Consultant
- Technical Checks & Review
- Services & Solutions Options Presented
Proposed Services
- IT Proposal Submitted/Approved
- Contracts Agreed
- On-boarding Date Confirmed
Information Request & Assessment
- Incumbent Engagement & Information Request
- Remote & Onsite Survey
- Risk Assessmet & Backup Checks
Technical & Documentation
- Monitoring and Backup Agents Deployed
- Infrastructure & Configurations Added to Knowledge Base
- Annual Health Assessments & Service Reviews
VoIP
Control Costs
Reduce the costs of your telephone system with discounted call rates and cost effective equipment.
Bespoke Solutions
We take the time to design a solution to allow for your current and future requirements.
Technical Support
24/7 service desk is on hand to provide remote assistance when needed.
Unified Communications
Equipping your users with an array of communication tools to improve productivity.
Scalable Solutions
VoIP configurations are scalable allowing for growth and company agility.
Security
Our datacentres provide the highest level of physical and virtual security, ISO27001 accredited.